Find answers to the most common questions about FileWale.
billing
Refunds are considered on a case-by-case basis. Please contact support within 24 hours of purchase if you face any issues.
downloads
You need to create an account and purchase a subscription plan. Once subscribed, you can download files directly from the file page.
general
FileWale is your one-stop destination for firmware, flash files, stock ROMs, USB drivers, and mobile software for Android devices.
Use the Request Item form to let our team know which file you need. We try to fulfill requests within 48 hours.
reseller
Our reseller program lets you earn commissions by referring customers. You get a unique referral link and earn a percentage of every purchase your referrals make.
wallet
Your wallet stores credits that can be used to purchase subscriptions, individual files, or services. You can top up your wallet using Razorpay, UPI, or bank transfer.